FAQs 
What is for Sale? 
How Do I place a bid? 
When does the auction close? 
How do I win an auction? 
How do the auctions work? 
What is a unique bid? 
What if there is no unique bid? 
What is "Maximum Bid Price"? 
Can I bid more than the "Maximum Bid Price"? 
How many bids can be submitted in an auction? 
How long will an auction remain open? 
How many bids can I place in a single auction? 
How can I buy the products and/or services? 
How is the successful bid determined? 
How can I see the successful bid in an auction? 
How will I know if I have the successful bid in an auction? 
What if I didn't have the successful bid for an auction? 
Can I participate in more than one auction at a time? 
How much does it cost to bid? 
What forms of payment do you accept? 
Will SuperStar Auctions store my credit card information? 
How long do I have to pay? 
How can I contact somebody at SuperStar Auctions? 
Will you share my user information? 
Are the products new or used? 
What type of products do you offer? 
How will my product and/or service be shipped? 
How much do I have to pay for shipping? 
Can the product and/or service be delivered outside the USA? 
Can I change or cancel my bid once it has been submitted? 
Where can I review my bids or see the status of my bids? 
What is your refund policy? 
When will I receive the product? 
Can I see other Members' bids? 
Do the products or services come with a warranty? 
Who can become a member and bid in an auction? 
What if I forget my username and/or password? 

Frequently Asked Questions

SuperStar Auctions is the Internet website, a Minnesota company, which manages and implements private auctions, designed through the Internet. An innovative auction process.

Thank you for your interest in SuperStar Auctions. Our site is not like other online auction sites, where you need to be the last highest bidder and you often get outbid by someone using an automated bid and monitoring tool. In addition to giving them an unfair advantage, this usually drives up the price. With SuperStar Auctions, you are the successful bidder when you have the lowest unique (unduplicated) bid. Since this is a blind auction, where the close of the auction is driven by a limited number of bids received, you can't wait until the last moment to place a bid that wins the auction.

Bidding multiple times increases your chances of winning since we allow only a limited number of total bids per auction. Each member can view their personalized bid history to see if their bids are unique or duplicates. This tells them if they need to bid again or not. Remember, a bid fee (usually $6.67) is charged for each bid placed in an auction and a member will only be allowed to place a maximum number of bids per auction, a total of 15% of the total Maximum number of bids accepted rounded down, For example if an auction requires a total of 125 bids in order to close, the member is only allowed to bid 18 times in that auction.

SuperStar Auctions is similar to a silent auction, but in this case, the lowest unique bidder wins. All items are at least 80% off the retail prices. We thought the best way to tell you who we are, is to show you how we differ from other online auctions.

More detailed information can be found in our User Agreement

All products are brand new unless otherwise indicated. All Shipping is free within the United States. We ship International for an additional shipping fee. We reserve the right to ship your product at our discretion. If a product arrives damaged, please make sure to contact the shipping company for resolution. All manufacturers' warranties are in effect so please contact the manufacturer directly with questions or a claim. If you encounter any other issues, please contact us via email. While we are neither the manufacturer, nor the shipper and we are not responsible for any issues arising out of the use of the product, we will do our best to assist you in resolving your issues.

 



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